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Wilson Management Group - Office Christmas Hours

December 19, 2017 | By David Wilson


The office of Wilson Management Group will be closed for the Christmas holiday from December 20-26, 2017.  We will re-open for business at 9:00AM on December 27, 2017.


All online resources will remain available while the office is closed.  If you have a maintenance issue, please submit your request via your Tenant Portal and it will be addressed promptly.


MERRY CHRISTMAS!


 


Hurricane Irma Update

September 8, 2017 | By David Wilson

Due to the recent change in the projected track of Hurricane Irma, it now appears likely that the eye of the storm will travel directly up the middle of Florida and the greater Orlando area will be impacted more substantially than previous projections indicated.


Wilson Management Group will be closing our office as of 1PM today to allow our staff members sufficient time to complete any needed hurricane preparation.  We will remain closed at least through Monday, September 11th.  Weather conditions permitting, we will re-open on Tuesday, September 12th at 9:00AM.


We will be monitoring voicemail and email while we are closed.  Please be advised, if our office loses electrical power for an extended period of time, we will also lose phone service.  If you attempt to reach the office via telephone and our voicemail system does not answer, it means our office is without electrical power.  Please email your property manager directly, or send a work order to your property manager through your AppFolio Tenant Portal, here:


https://wilsonmanagementgroupinc.appfolio.com/connect/users/sign_in


If you lose electrical power at your residence, please contact the electrical utility company directly.


Orlando Utilities Commission:  407-423-9018

http://www.ouc.com/customer-support/contact-ouc


Florida Power & Light:  800-226-3545

https://www.fpl.com/support/contact.html?cid=aliascontact


Duke Energy:  407-629-1010

https://www.duke-energy.com/customer-service


City of Winter Park:  407-599-3399

https://cityofwinterpark.org/departments/electric-utility/


Kissimmee Utility Authority:  407-933-7777

https://kua.com/contact-information/contact-kua/


SECO Energy:  352-793-3801

https://www.secoenergy.com/contact/


If you experience a roof leak, please let us know immediately.  However, please be advised that temporary measures such as tarping the roof cannot be done until after the storm passes.


For emergencies, call 911.


We will work diligently to address any storm caused damage once Irma has passed and vendors can safely travel.


Once again, be vigilant regarding your personal safety and the safety of your family.  Houses and belongings can be replaced, lives cannot.


Thank you for your patience, cooperation and understanding as we all deal with this significant weather event.


Sincerely,


Wilson Management Group Staff

407-896-1200


    


Hurricane Irma Preparation

September 7, 2017 | By David Wilson


Dear Resident:


Hurricane Irma, a major category 5 storm, is currently on a track that will impact the Florida peninsula beginning this weekend, and into next week.


Due to the likelihood of heavy storm conditions and loss of electrical power, Wilson Management Group will be closed Saturday, September 9th – Monday, September 11th. 


Weather permitting, our office will re-open for business on Tuesday, September 12th at 9:00AM.


Please refer to your Tenant Handbook (pgs 19-20) for information on Hurricane and Heavy Storm Procedures.  Take reasonable precautions to protect the premises from storm damage, including, but not limited to bringing in any lawn furniture, outdoor decorations or ornaments, trashcans, hanging plants, and anything else that can be picked up by the wind.


If you sustain any damage to your residence, please report it to your property manager ASAP.  We will be monitoring phones and checking emails regularly.  Unless you lose internet service, you can also send a message or work order to your property manager directly through your Tenant Portal in AppFolio, here:


https://wilsonmanagementgroupinc.appfolio.com/connect/users/sign_in.


We will work diligently to address any storm caused damage once Irma has passed.


Most importantly, be vigilant regarding your personal safety and the safety of your family.  Houses and belongings can be replaced, lives cannot.


Thank you for your patience, cooperation and understanding as we all deal with this significant weather event.


Sincerely,


Wilson Management Group Staff


WMG IS OFFICIALLY LIVE WITH APPFOLIO!

January 19, 2017 | By David Wilson

Effective January 1, 2017, Wilson Management Group has fully converted to AppFolio for all property management functions, including receiving and posting Tenant rent payments, receiving and processing Tenant maintenance requests, submitted through the Tenant Portal, etc.


By now, all Tenants with a valid email address should have received an invitation to activate their Tenant Portal, which enables them to pay rent electronically directly to WMG, submit maintenance requests and otherwise communicate with their property manager.  If you have not received an invitation, please contact your property manager directly and they can assist you.


If you have received your invitation, but you have not yet activated your Tenant Portal, please take the time to activate it so you can access all of the available features.


NOTE:  RENTTRACK is no longer available for online rent payments.  The ONLY option for making online rent payments to WMG is through your WMG/AppFolio Tenant Portal.     


Wilson Management Group Holiday Hours

December 20, 2016 | By David Wilson


Please Note:

Our Administrative Offices will be closed

Wednesday December 21st through Monday December 26th

(on call staff is available for emergencies only)


Our normal office hours will resume on Tuesday December 27th


Happy Holidays

                                                      from the staff of Wilson Management Group!


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